Privacy policy

Effective Date: 02/07/2025

Website: Voltixel-1.com
Company Name: Voltixel-1
Category: Electronics and Gadgets
Address: House-65, New Kolora (Chadnipara), Howrah, West Bengal, PIN - 711302
Email: voltixel@gmail.com
Phone: +91-7998351629
GST No: 19DKEPD6703G1ZB
Trade License No: 3109

1. Introduction

At Voltixel-1.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website. By accessing our platform, you agree to the practices described herein. Your trust is essential to us, and we promise to handle your data with care and transparency.

This policy applies to all information collected through our website and/or any related services, sales, marketing, or events.

2. Information We Collect

We collect several types of personal information in order to offer and improve our products and services. These include:

a) Personal Identifiable Information (PII):

  • Full Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (e.g., card or UPI data, securely processed via third-party payment gateways)

b) Non-Personal Information:

  • Browser type and version

  • IP address

  • Referring website URLs

  • Device information (such as operating system and type)

  • Cookies and usage data

c) Transactional Information:

  • Purchase history

  • Order details

  • Communication records

  • Delivery and returns history

3. How We Use Your Information

We collect and process your data to:

  • Process and deliver your orders

  • Communicate with you regarding order updates, promotions, or customer support

  • Improve website functionality, usability, and product offerings

  • Detect and prevent fraudulent transactions or misuse

  • Comply with legal obligations such as tax, accounting, or regulatory requirements

  • Conduct analytics and marketing campaigns (only if consented to)

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted third-party vendors in the following circumstances:

  • Payment Processors: For secure payment and billing.

  • Shipping Partners: To ensure timely delivery of your orders.

  • Marketing Platforms: Only if you opt-in to promotional messages.

  • Legal and Compliance: To comply with court orders, legal processes, or regulatory authorities.

We ensure these third parties adhere to strict data protection and confidentiality agreements.

5. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. This includes:

  • Until your order is completed and delivered

  • As long as your account remains active

  • For accounting and legal compliance for a minimum of 7 years

If you wish to delete your data, you may contact us directly at voltixel@gmail.com.

6. Security of Your Information

We employ industry-standard security measures to protect your personal data:

  • SSL encryption for data transmission

  • Secure servers and firewalls

  • Restricted access to authorized personnel only

  • Regular malware and vulnerability scanning

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Recognize your preferences

  • Provide a tailored browsing experience

  • Monitor site performance and visitor behavior

  • Offer targeted advertisements

You may modify your browser settings to disable cookies. However, this may limit certain features and functionalities of our website.

8. Your Data Protection Rights

Under applicable data protection laws, including the Indian IT Act and international privacy laws like GDPR (if applicable), you have the right to:

  • Access the data we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your data

  • Restrict or object to data processing

  • Withdraw consent at any time (if consent was previously given)

To exercise these rights, email us at voltixel@gmail.com with the subject line “Data Request – [Your Name]”.

9. Third-Party Services and Links

Voltixel-1.com may contain links to third-party websites or services (e.g., payment gateways, YouTube reviews, or product manuals). We are not responsible for the privacy practices or content of those sites.

We advise you to read their respective privacy policies before interacting with them.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store data from anyone under 13 years old. If you believe we have unintentionally collected such data, please contact us for immediate removal.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date” at the top.

We encourage users to check this page periodically to stay informed about how we are protecting your data.

12. Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree, please refrain from using our site and services.

13. Contact Us

For any questions, concerns, or feedback regarding this Privacy Policy or your personal data, please reach out to:

Voltixel-1.com
Address: House-65, New Kolora (Chadnipara), Howrah, West Bengal, PIN - 711302
Email: voltixel@gmail.com
Phone: +91-7998351629
GST No: 19DKEPD6703G1ZB
Trade License No: 3109