Terms & Conditions

Effective Date: 02/07/2025

Welcome to Voltixel-1.com ("we", "us", or "our"). This website is owned and operated by Voltixel-1, based at House-65, New Kolora (Chadnipara), Howrah, West Bengal, PIN Code: 711302. Our GST No. is 19DKEPD6703G1ZB, and our Trade License Number is 3109.

Please read these Terms & Conditions carefully before using our website. By accessing, browsing, or placing an order through this site, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website.

1. Use of the Website

By accessing Voltixel-1.com, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the website.

You are prohibited from:

  • Copying or modifying the content of the website.

  • Attempting to gain unauthorized access to our systems.

  • Uploading harmful software or viruses.

  • Misusing our website or using it for fraudulent purposes.

We reserve the right to terminate or restrict your access to the site at our sole discretion.

2. Account Registration

To access some features of the site, you may be required to create an account. You agree to provide accurate, current, and complete information and to update this information as needed. You are responsible for maintaining the confidentiality of your account login details and are fully responsible for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

3. Product Descriptions

We strive to ensure that all product information on Voltixel-1.com is accurate, including descriptions, pricing, availability, and specifications. However, we do not guarantee that product descriptions or other content on the website is 100% accurate, complete, reliable, current, or error-free.

If you receive a product that is not as described, your sole remedy is to return it in unused condition as per our Return & Refund Policy.

4. Pricing and Payments

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.

We accept payments through secure gateways. You agree to provide current, complete, and accurate purchase and account information for all transactions. Payment methods may include:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Cash on Delivery (COD) where applicable

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Shipping & Delivery

We ship our products across India. Estimated delivery times are provided for your convenience but are not guaranteed. We are not liable for delays caused by courier services or unforeseen circumstances.

Please refer to our Shipping Policy page for full details.

6. Returns & Refunds

We offer returns and refunds on eligible products as per our Return & Refund Policy. To be eligible, items must be unused, in original condition, and returned within the specified timeframe.

Products such as perishable goods, hygiene products, and customized electronics may not be eligible for return unless they arrive damaged or defective.

Refunds, where applicable, will be credited to the original mode of payment within 7-10 business days.

7. Warranty and Repairs

Some products sold through Voltixel-1.com may come with a manufacturer warranty. Warranty terms and conditions vary by product and brand. Please refer to the product packaging or contact our support team at voltixel@gmail.com for more information.

We do not offer on-site repair services. For warranty or service claims, customers may be required to contact the manufacturer directly.

8. Limitation of Liability

To the maximum extent permitted by law, Voltixel-1.com shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of:

  • Your use or inability to use the website or services.

  • Delays or disruptions in the website.

  • Viruses or other malicious software.

  • Actions or content of third parties.

Our total liability to you for any damages, losses, or causes of action shall not exceed the amount paid by you to us, if any, for accessing or using the website.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Voltixel-1.com. We are not responsible for the content, policies, or practices of any third-party websites.

It is your responsibility to review and agree to the terms and conditions of any third-party services before engaging with them.

10. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Voltixel-1 or its content suppliers and protected by Indian and international copyright and intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this site without prior written permission from us.

11. Privacy

We value your privacy. Your personal information is handled in accordance with our Privacy Policy. By using this site, you consent to the collection and use of your data as described in our Privacy Policy.

12. Changes to Terms and Conditions

We reserve the right to update, modify, or replace any part of these Terms & Conditions at our sole discretion. Changes will be posted on this page with the updated effective date. Your continued use of the site after any changes constitutes your acceptance of the revised terms.

13. Termination

We may suspend or terminate your account and access to our services at any time without notice if we suspect any violation of these Terms & Conditions.

Upon termination, your right to use the website will immediately cease, and we reserve the right to cancel any outstanding orders at our discretion.

14. Force Majeure

We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, pandemics, labor disputes, power failures, government actions, or internet service interruptions.

15. Dispute Resolution and Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of this site shall be subject to the exclusive jurisdiction of the courts located in Howrah, West Bengal.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

  • Business Name: Voltixel-1

  • Website: www.Voltixel-1.com

  • Address: House-65, New Kolora (Chadnipara), Howrah, West Bengal, PIN: 711302

  • Phone: 7998351629

  • Email: voltixel@gmail.com

  • GST Number: 19DKEPD6703G1ZB

  • Trade License Number: 3109

Thank you for choosing Voltixel-1.com. We appreciate your trust and look forward to serving you with the best in electronics and gadgets.